Washington Licensed Scheduling Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025

Job Description:

A company is looking for a Scheduling Analyst (REMOTE) for Washington only.
Key Responsibilities

Develop and implement workforce management strategies and templates
Analyze trends related to call handle time and volume to improve forecasts and plans
Maintain staffing requirements and manage HR-related activities to support compliance regulations

Required Qualifications

Associate degree or equivalent combination of education and experience
3-5 years of relevant experience with Workforce Management methodologies
Expert level experience in call center operations, processes, and procedures
Preferred Bachelor's degree or equivalent combination of education and experience
Preferred certifications include Six Sigma, PMI, Business Analytics/Risk Management, and Workforce Certification

Keywords: VirtualVocations, Huntington Park , Washington Licensed Scheduling Analyst, Professions , Vista, California

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