Surround Systems Configuration Analyst III California
Company: Mitchell Martin
Location: Huntington Park
Posted on: September 16, 2023
Our Client, Provides health insurance for low-income
individuals, is seeking a Surround Systems Configuration Analyst
Position Type: Contract
The Surround Systems Configuration Analyst III is responsible for
the more complex technical and analytical work related to the
maintenance, update, etc. of the configuration of the L.A. Care
Health Plan Surround Systems, applications, and databases (e.g.,
Clinical Care Advance (CCA), Process Communication Tracking (PCT),
SyntraNet, etc.). This position serves as a subject matter expert
who has the ability to proactively identify and independently
rectify issues and opportunities for configuration improvements. As
the subject matter expert, this position performs peer review and
applies advanced skillset to ensure quality of the work product.
This position collaborates closely with peers and management within
the department as well as throughout and outside of the
organization to trouble-shoot and facilitate the maintenance and
update of the most complex configuration of the various modules of
our surround systems, applications, and databases as well as
facilitate end-to-end interdepartmental and enterprise projects.
This position also provides well thought-out recommendations for
vendor enhancement of the surround systems products.
Manage complex surround systems configuration and related
documentation. Serve as a subject matter expert for configuration
change management testing and related best practices. Facilitate
production controls and system configuration data codification.
Monitor and review systems edits, response time issues, etc. and
conduct related advanced root cause analysis to identify issues and
provide well thought-out recommendations for resolution. Identify
and facilitate the implementation/enhancement of systems, process
improvements, and best practices.
Interface and collaborate with peers within and outside of the
department and the organization to support configuration management
best practices, systems enhancement processes, management of the
system configuration life cycle management project/program plans,
tracking of configuration change operational issues and
Perform peer review for all levels of staff and apply advanced
skillset to ensure quality of the work product.
Perform other duties as assigned.
Skills Required: Advanced understanding of managed care operations
(including, but not limited to, health services/medical
management/population health management, appeals and grievances,
etc.) and the systems that support these operations.
Advanced knowledge of and experience with health plan systems
configuration (especially for health services/medical management as
well as appeals and grievances systems, applications, etc.)
Knowledge of Systems Development Life Cycle (SDLC) procedures in
planning system configuration.
Strong communication, analytical, organization, and time management
Able to manage projects and initiatives end-to-end.
Able to meet strict, tight deadlines with a high level of
Able to prioritize multiple tasks.
Able to work collaboratively with various levels of peers and
management throughout the organization.
Education Required: Bachelor's Degree in Business or Healthcare
In lieu of degree, equivalent education and/or experience may be
Experience Required: At least 5 years of experience in a Systems
Configuration, Claims or other Operations department in a
Advanced knowledge of and experience with health plan configuration
(especially for health services/medical management/population
health management as well as appeals and grievances systems,
applications, etc.) and Milliman care guidelines (MCGs) and
Knowledge of and experience with utilizing SDLC and related
configuration change management methodologies, standards and best
Preferred: At least 5 years' experience working with a California
Medi-Cal managed care plan or commercial health plan, medical
group, or management services organization.
Keywords: Mitchell Martin, Huntington Park , Surround Systems Configuration Analyst III California, Professions , Huntington Park, California
Didn't find what you're looking for? Search again!