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Program and Project Supervisor, PUC California

Company: California Public Utilities Commission
Location: Huntington Park
Posted on: September 16, 2023

Job Description:

Position DetailsJob Code #: JC-389712

Position #(s): 680-253-3504-009
Working Title: Program and Project Supervisor, PUC

Salary Range: $11,957.00 - $14,967.00

Work Location: Los Angeles County

Job Type: Permanent, Full Time

Department Information: Public Advocates Office/ CWP/ Cross-Industry Policy and Spatial Analysis:

The Public Advocates Office represents residential and small business interests at the California Public Utilities Commission. Our mission is to ensure that customers receive safe and reliable utility services at the lowest possible rates. We participate in Commission proceedings and processes, including workshops, rulemakings, investigations, hearings, utility filings and other forums. These processes set how much customers pay for their utilities, the quality of service they receive, and the rules companies must follow to maintain safe and reliable service. The Communications and Water Policy Branch (CWP) leads the Public Advocates Office's policy development on matters related to the communications and water industry. The Cross-Industry Policy and Spatial Analysis section in the CWP Branch will work on policies to achieve universal access to broadband service in California, customer protections for water service, hold companies accountable for delivering reliable and affordable communication and water services, and conduct quantitative and qualitative research on communications services and water policies that impact Californians every day. The Cross-Industry Policy and Spatial Analysis Section also manages activities related to the Public Advocates Office Geographic Information Systems (GIS) data strategy, including but not limited to, operation and maintenance of the Division's GIS platform, internal procedures, data governance, data management, and data products in support of the Division's analysis of cross-industry utility GIS data including energy, communications, and water.

Please visit for more information on the Public Advocates Office.
Department Website: Description And Duties

Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on "How to apply".

The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process.

Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager - standard in-person interviews will still be offered if conditions permit.

Under the general direction of CWP Branch's Program Manager, the incumbent is responsible for planning, organizing, coordinating, and supervising the work of the Cross-Industry Policy and Spatial Analysis Section. The incumbent's primary responsibilities include managing workload; structuring and assigning work to staff; overseeing the completion of staff work product in formal and informal CPUC cases, research activities, and Geographic Information Systems (GIS) activities; reviewing staff work products for policy consistency, accuracy and overall quality; evaluating and advising the Public Advocates Office management on complex, high profile, and controversial issues; assessing and giving feedback to staff regarding their development and work performance, including organizing, planning and securing training for staff; conducting hiring activities, and any necessary disciplinary action; providing technical expertise and input on Section activities; and, performing general administrative duties such as contract management, website content, and attendance at management meetings, workshops and other forums.

You will be part of projects working to achieve universal access to broadband across California and develop customer protections for water service including but not limited to customer protections during a declared state of emergency. Furthermore, you will manage cross-industry research activities to support the branch's policy development on communications services and water industry topics to protect California customers, including people with disabilities, low-income households and other disadvantaged and marginalized communities to advance social justice. You will manage highly specialized and varied research data analytics such as GIS analysis in support of the Public Advocates Office's advocacy related to the water, communications, and energy utility industries.

Special Requirements

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Please write your SOQ to address the following three questions:Describe your experience in establishing goals, objectives, and priorities; determining project scope, project plans and staffing.
Describe your experience exercising a high degree of resourcefulness in overcoming analytical and interpersonal challenges in order to meet commitments and deadlines consistently.
Describe your experience organizing and coordinating projects and workload, either independently or as the coordinator of a multi-disciplinary team, working well in a team environment, and establishing and maintaining cooperative and positive working relationships with others.

It is strongly encouraged to apply through your CalCareer Account at

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.

Foreign education credential evaluation services can be found at

Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered.

Only the most qualified candidates will be invited to an interview.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/2/2023

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Please see "Special Requirements" for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Keywords: California Public Utilities Commission, Huntington Park , Program and Project Supervisor, PUC California, Other , Huntington Park, California

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