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Ortho Assistant

Company: Hero Practice Services
Location: Huntington Park
Posted on: May 3, 2021

Job Description:

Job Description: Orthodontic Assistant

Location: Huntington Park

Reports to: Orthodontic Team Lead/Practice Leader

Status: Non-Exempt

Pay Range: 25.00+

Company Overview

Kids Dental Placeis part of the Hero Practice Services group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With 26 offices across seven states, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a callingjoin us, BE A HERO!

Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes, and dedicated, well-trained personnel. The Hero DVO team knows what it takes to provide quality dental, vision, and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and to achieve that goal; we are dedicated to providing our team with the support, compensation, and lifestyle they need for career happiness.

Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental, and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eyewear selection to orthodontics, we make it fun, easy, and affordable for children to thrive.

Company Mission

To be the leading provider of high-quality and compassionate dental, vision, and orthodontic services to children in underserved communities.

Outcome of the Role

The Orthodontic Assistant's role is to support the orthodontist(s) in providing excellent, high-quality care to patients.

The outcome of this role is achieved by following Hero Core Values:

Integrity - Doing what is right for our patients, our teammates, and our company. Upholding moral principles and trustworthy actions.

* Always do the right thing-even when no one is watching * Maintain patient confidentiality * Maintain practice and professionalism standards * Demonstrate a high level of integrity in all activities; do not cut corners to achieve goals

Mission Driven - Focused on delivering high quality, compassionate healthcare through your daily activities in efforts to better the community we service.

* Provide orthodontist with excellent chair-side assistance by fitting orthodontic bands, bonding set-up, placement of archwires, delivery of appliances, and removal of braces in a timely manner * Accurately collect and record patient medical history in Electronic Healthcare Records (EHR) system * Passionate about delivering accurate, high levels of service

Patient First - Evaluating our level of service and quality to the people we serve, putting what's best for our patients above all else.

* Provide and encourage the highest level of customer service and quality care * Help to explain treatment and tailor personal care education to the patient's needs * Answer patient concerns and inquiries

Accountability - Taking responsibility for meeting our commitment and taking ownership of our results.

* Ensure compliance with HIPAA, CDC, and OSHA guidelines * Aid in the smooth execution of laboratory duties * Identifies and resolves problems in a timely manner and develops alternative solutions

Compassion - Having the insight and vision to see others and help them along the journey of awareness, courage, confidence, and joy. Seeing people as humans and assuming positive intent.

* Show empathy and maintain flexibility for parents, patients, and families * Prioritize patient and team needs to serve the organization's mission best * Work with others to provide and understand visions and inspiration to peers by displaying passion and optimism * Foster an atmosphere of constant communication

Teamwork - Being a contributing teammate to those you work with, striving for common culture and goals. Supporting one another to achieve the mission and seeing opportunity in yourself and others to develop and grow.

* Report and be ready to work as scheduled * Collaborate with others to provide high-quality care and experience for our patients and their families * Be able to work in a fast-paced environment with different personalities * Maintain open communication with Provider(s) and Leaders * Work alongside teammates to ensure company goals are met

Minimum Qualifications

* CA State Certification/License * Understands State and OSHA/HIPAA/CDC compliance requirements * Excellent Verbal Communication Skills * Basic Computer Skills * Is bilingual-Spanish * Radiology Certification (where applicable)

Desired Qualifications

* Ability to multi-task and complete tasks correctly and promptly * Strong interpersonal skills

Physical Requirements

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds, occasionally 50.

Work Environment

Work is performed in a dental office which is a clinical and office environment. Orthodontic Assistants are occasionally exposed to fumes, airborne particles and toxic or caustic chemicals; therefore, compliance with proper safety and OSHA standards is required. This role routinely utilizes standard dental and office equipment.

Equal Employment Opportunity Statement

The statements contained herein are intended to describe the general nature and level of work performed by Orthodontic Assistants, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Hero Practice Services group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Salary and Benefits

Full time, non-exempt position. Competitive compensation and benefits package.

Keywords: Hero Practice Services, Huntington Park , Ortho Assistant, Other , Huntington Park, California

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