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Night Stock Associate

Company: Ross Stores, Inc.
Location: Huntington Park
Posted on: May 3, 2021

Job Description:

Welcome to Ross Stores, Inc/., where our differences make us strongerAt Ross and dds, inclusion is a way of life/. We care about our Associates and the communities we serve and we value their differences/. We are committed to building diverse teams and an inclusive culture/. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us/. Come join us as we continue our diversity, equality and inclusion journey/!GENERAL PURPOSE:The Retail Associate is responsible for ensuring our Customers have a positive shopping experience/. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation/. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require/. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals/.ESSENTIAL FUNCTIONS:+ Understands that safety is the number one priority and practices safe behaviors in everything they do/. + Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone/. Maintains clutter free, clear egress to emergency exits/. Immediately corrects or reports any unsafe conditions or practices to Store Leadership/. + Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times/. Recognizes fellow Associates using Company recognition programs/. + Assists Customers in any way necessary /- is register/-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner/. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction/. + Provides prompt and efficient responses to Customers at all times/. Responds to Customer Service calls immediately/. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed/. + Represents and supports the Company brand at all times/. + Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high/-touch areas including the front/-end, sales floor and restrooms to help maintain merchandise, customer and Team areas/. + Maintains a professional appearance and adheres to the Company's dress code at all times/. + Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas/. + Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well/-maintained and efficiently merchandised to standards/. + Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers/. + Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist /(SPS/) position /(where applicable/), and merchandise protection standards/. + As a representative of Ross Inc/., demonstrates integrity and honesty in all interactions with Associates and Customers/. Safeguards confidential information, cash and credit card information, and merchandise/. + Follows all Mark/-Out/-of/-Stock /(MOS/) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals/. + Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures/. Maintains a high level of awareness and accuracy when handling bankable tenders/. + Demonstrates a sense of urgency to efficiently perform their role/. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow/.COMPETENCIES:+ Manages Work Processes + Business Acumen + Plans, Aligns & Prioritizes + Builds Talent + Collaborates + Leading by Example + Communicates Effectively + Ensures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner/. Ability to perform basic mathematical calculations commonly used in retail environments/.PHYSICAL REQUIREMENTS/ADA:+ Ability to use all Store equipment, including PDTs, registers and PC as required/. + Ability to spend up to 100% of working time standing, walking, and moving around the Store/. + Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop/. + Ability to occasionally push, pull and lift more than 25 pounds/. + Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies/. + Certain assignments may require other qualifications and skills/. + Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds/.SUPERVISORY RESPONSIBILITIES:NoneDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position/. It is not intended to be a comprehensive or all/-inclusive listing of duties and responsibilities/. Contents are subject to change at management's discretion/. Ross is an equal employment opportunity employer/. We consider individuals for employment or promotion according to their skills, abilities and experience/. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce/. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex /(which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding/), veteran status, military status, marital or registered domestic partnership status, medical condition /(including cancer or genetic characteristics/), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws/.

Keywords: Ross Stores, Inc., Huntington Park , Night Stock Associate, Other , Huntington Park, California

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