Technical Support
Company: RGB TecStaff
Location: Huntington Park
Posted on: March 14, 2020
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Job Description:
Summary DescriptionTechnical Support is responsible for
monitoring and maintaining the computer systems and networks within
an organization. If there are any issues or tasks needed among
employees, you will be the first person they come to for
help.?Responsibilities:Working with customers/employees to identify
computer problems and advising on the solutionTesting and fixing
faulty equipment?Updating self-help documents so
customers/employees can try to fix problems themselvesLogging and
keeping records of customer/employee questionsWorking with field
engineers to visit customers/employees if the problem is more
serious? ?Requirements:Ability to assess each customer/employees IT
knowledge levelsLogical thinkerGood analytical and problem solving
skillsUp-to-date technical knowledgeIn depth understanding of
software and equipment customer/employees are usingAccurate record
keeping
Keywords: RGB TecStaff, Huntington Park , Technical Support, IT / Software / Systems , Huntington Park, California
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