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IT Systems Manager (Technical)

Company: Crown Poly Inc
Location: Huntington Park
Posted on: January 16, 2022

Job Description:

DUTIES AND RESPONSIBILITIES

Network, Storage, Server, and Infrastructure Management
Maintaining/configuring/deploying managed switches, wireless access points, IDFs, MDFs and cable management
Auditing/monitoring/securing/troubleshooting network traffic
On premise and cloud (AWS and Azure)
Securing/maintaining/deploying/automating virtual and physical servers
Windows and Linux Ubuntu
On premise and cloud (AWS and Azure)
Maintaining/configuring/deploying storage area network (SAN) devices
Maintaining/optimizing server rooms in relation to power, security, and HVAC requirements
Managing and having input on video/access and phone systems

Incident and Security Management
Responding to alerts in O365 and Azure
Remediating Zero Day vulnerabilities and end user training

Operations Management
Maintaining license and maintenance contracts
Creating/tracking/implementing change controls
Maintaining processes, procedures, and documentation
Maintaining existing vendor relationships with managed print services (MPS) and consultants
Maintaining backup and DR systems
Managing IT inventory systems
Monitoring/Optimizing IT systems
Training and managing service desk team
Other projects may be assigned

Systems Integration and Technical/Systems Management
Familiarity with Software Development Life Cycle (SDLC) regarding hardware/operations side (requirements, planning, architectural design, testing, deployment)
Familiarity with operational frameworks (ITIL, Agile)
Manage IT and business-adjacent projects, working with key players, stakeholders, vendors, and consultants

SUPERVISORY RESPONSIBILITIES
This position has direct supervisory responsibilities.

QUALIFICATIONS
- - - - - - - - -Microsoft Certified Professional, preferred
- - - - - - - - -Recently completed or currently enrolled in IT related education
- - - - - - - - -Minimum of 2-5 years IT customer service background
- - - - - - - - -Excellent problem solving and communication (oral and written) skills
- - - - - - - - -Experience in building and configuring IT systems preferably in an enterprise environment
- - - - - - - - -Experience with creating local area networks (LAN) and wide area networks (WAN), preferably in an enterprise setting
- - - - - - - - -Experience with Windows and Linux Servers preferably in an enterprise setting
- - - - - - - - -Experience with cloud environments (AWS and Azure), and automation concepts and tooling
- - - - - - - - -Experience with Maintenance Management applications (FasTrak is our software in use)
- - - - - - - - -Experience with ERP applications (Microsoft Dynamics in use)
- - - - - - - - -Project and vendor management experience

WORK ENVIRONMENT:
This position will spend 95% of the time in an office environment. -During time spent in the manufacturing plant, this position is subject to moderate noise levels, very light dust, high and low temperatures, and other standard elements of a manufacturing environment

Keywords: Crown Poly Inc, Huntington Park , IT Systems Manager (Technical), Executive , Huntington Park, California

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